GarbhMitra ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Service"). Please read this policy carefully.
1. Information We Collect
Information you provide directly:
- Account information: name, email address, phone number, date of birth.
- Pregnancy details: due date, trimester, health goals.
- Kick count logs and activity records you choose to track.
- Communications: messages sent to our support team.
Information collected automatically:
- Device information: device type, operating system, unique identifiers.
- Usage data: pages visited, features used, session duration.
- Log data: IP address, browser type, access times.
2. How We Use Your Information
- To provide, operate, and improve our Service.
- To personalise your experience and content recommendations.
- To send appointment reminders, health tips, and app updates.
- To respond to your enquiries and provide customer support.
- To detect and prevent fraud, abuse, and security issues.
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal data to third parties. We may share information only in the following circumstances:
- Service providers: trusted vendors who assist in operating the app (e.g., cloud hosting, analytics), bound by confidentiality obligations.
- Legal requirements: when required by law, court order, or government authority.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with prior notice to you.
4. Health & Sensitive Data
GarbhMitra handles health-related information with the highest level of care. Pregnancy and health data you enter is used solely to provide personalised features within the app and is never sold or shared with advertisers.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at info.garbhmitra@gmail.com.
6. Children's Privacy
Our Service is intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we discover that a minor has provided personal data, we will delete it promptly.
7. Security
We implement industry-standard security measures — including encryption in transit (TLS) and at rest — to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Under applicable law (including India's Digital Personal Data Protection Act), you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Withdraw consent for data processing where consent is the legal basis.
- Lodge a complaint with a relevant supervisory authority.
To exercise your rights, email us at info.garbhmitra@gmail.com.
9. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or by email. Continued use of the Service after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- 📧 Email: info.garbhmitra@gmail.com
- 📞 Phone: +91 9711140911